Cookie Policy

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our website. They help us provide you with a better browsing experience and understand how our website is being used.

How We Use Cookies

Essential Cookies

These cookies are necessary for our website to function properly and cannot be disabled:

• Security cookies to protect against attacks
• Session cookies to maintain your browsing session
• Load balancing cookies for optimal performance

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website:

• Google Analytics to track website usage
• Hotjar for user behavior analysis
• Performance monitoring cookies

Functionality Cookies

These cookies help us provide enhanced functionality:

• Remembering your preferences
• Language and region settings
• Accessibility features

Third-Party Cookies

Some cookies are set by third-party services we use:

• Google Analytics: Website analytics and performance tracking
• Hotjar: User experience and behavior analysis
• WhatsApp: Integration for our chat service

Managing Your Cookie Preferences

Browser Controls

You can control cookies through your browser settings:

• Block all cookies (may affect website functionality)
• Delete existing cookies
• Set preferences for different types of cookies
• Receive notifications when cookies are set

Opt-Out Options

You can opt out of specific tracking:

• Google Analytics Opt-out
• Hotjar Opt-out
• Use "Do Not Track" browser settings

Cookie Retention

Different cookies have different lifespans:

• Session cookies: Deleted when you close your browser
• Persistent cookies: Remain for a set period (typically 1-2 years)
• Analytics cookies: Usually expire after 24 months

Updates to This Policy

We may update this cookie policy to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Last Updated" date.

Contact Us

If you have questions about our use of cookies, please contact us at privacy@virtualfriendz.com